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In this FAQ we have tried to collect some questions (and their respective answers) which are often asked to Norman’s support staff. We have tried to group the questions in some main categories as seen below. Hopefully this will be of help to the users of Norman Ad-Aware products.


What is Norman Ad-Aware?
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What is Scumware?
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Should I use Norman Ad-Aware plus or professional?
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What platforms does Norman Ad-Aware run on?
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How do I install Norman Ad-Aware?
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How do I download the latest update?
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What do I need to configure on Norman Ad-Aware?
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How often should I scan my system?
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How do I run a scan of my system?
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How do I uninstall Norman Ad-Aware?
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What is a TAC Rating?
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What is the difference between Norman Ad-Aware Plus and Pro?
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Command Line Parameters for Norman Ad-Aware plus and Pro
Some of the Norman Ad-Aware functions can be run from a command line, this can assist system administrators in some repetitive tasks.
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What do I do while running a scan with Norman Ad-Aware my anti Virus scanner finds a virus
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How do I make sure Ad-Watch starts automatically?
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What do I do if I cannot view a site when running Ad-Watch
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What is Ad-Watch?
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What do I do if Norman asks for a copy of your Ad-Watch Event Log
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Ad-Watch blocked cookies without a browser open - how come?
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How do I customize the Sites.txt file
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What are cookies
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What are tracking cookies?
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What is the difference between Persistent vs. Session Cookies?
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My ISA server has authentication enabled. I've ticked the 'Use HTTP proxy' option in the WebUpdate Configuration window, but there is no-where for me to type the username/password?
Answer.
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How can I get Norman Ad-Aware to automatically check for updates?
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When Norman Ad-Aware loads, it freezes 'Loading Definitions'. What to do?
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After installing Ad-Aware SE the scan locks on the Conditional Scan portion and never finishes. What to do?
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Norman Ad-Aware detects 100+ objects but cannot delete them. What to do?
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Deleted malware reinstalls. What do I do?
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Norman Ad-Watch closes nearly all pop-ups, even legitimate ones. What do I do to prevent this?
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How can I make Ad-watch start minimized?
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After I have scanned my computer with Norman Ad-Aware, I cannot run any programs. How can I fix this?
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Norman Ad-Aware WebUpdate informs me that a new version of Ad-aware is available. What should I do?
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CURRENT VIRUS THREATS
Medium risk
15 Aug 08 AntiVirus 2008
24 Oct 07 Pidief.A
24 Jan 07 Tibs
25 Sep 06 Stration
18 Jan 06 Small.KI
12 Sep 05 Bagle.CS
17 Aug 05 Zotob.B
08 Jun 05 Mytob
17 Feb 05 MyDoom.AQ
26 Jul 04 MyDoom.L
25 Mar 04 Netsky.P
Low risk
05 Mar 07 Viking.GT
27 Jan 06 Feebs
16 Jan 05 MyDoom.AH
22 Apr 04 SDBot
30 Mar 04 Netsky.Q
Latest virus definition file published
2008-11-21
Norman is one of the world’s leading companies within the field of data security. With products for antivirus (virus control), personal firewall, antispam, and encryption, the company plays an important role in the data industry.