Problem

When running Internet Update (NIU) the following error message occurs

Internet Update:
Cannot connect to product server:
download.norman.no

WinSock error 10022 WSAEINVAL
An invalid argument was supplied

Solution

A firewall is probably limiting NIU.EXE’s (the Internet Update client) access to the Internet. Make sure that NIU.EXE has outgoing http access on port 80 to all addresses.

See also the following articles:

• http://www.norman.com/Support/FAQs/nvc58/19946  
• http://www.norman.com/Support/Knowledge_bases/
  Norman_Virus_Control/Windows/niu/11667