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In this FAQ we have tried to collect some questions (and their respective answers) which are often asked to Norman’s support staff. We have tried to group the questions in some main categories as seen below. Hopefully this will be of help to the users of NPF.


Why do I need Norman Personal Firewall?

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What operating systems does Norman Personal Firewall work with?
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What is Freshie's assistant?
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How do I add another user to Norman Personal Firewall?
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How do I control the times that my children access the Internet?
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How do I add a word or site to the filter list?
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Why is Norman Personal Firewall not stopping a site?
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An application has asked for access to the Internet, what do I do?
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What is a referrer, and how do I stop referrer blocking?
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How can I view the log files?
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What does the Web icon in the Firewall console do?
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I think I have allowed/denied something by mistake, how can I check this?
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What is File Changed Detection
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Do you want to import previously created Norman Personal Firewall rules?
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How can I stop/start the firewall?
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The firewall is asking me a bunch of questions. Why?
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How can I reset my Norman Personal Firewall rules?
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How should I respond to the Personal Firewall Assistant’s yellow pop-up dialogues?
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With Windows XP there is irregular resource usage and instability in Netsh after installing/upgrading NPF/NIC - why?

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I run Windows XP Service Pack 2 and get a Blue screen with error INVALID_PROCESS_ATTACH_ATTEMPT, why?

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I use Norman Personal Firewall / Norman Internet Control and cannot upgrade my operating system to Windows Vista. What shall I do?
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CURRENT VIRUS THREATS
Medium risk
15 Aug 08 AntiVirus 2008
24 Oct 07 Pidief.A
24 Jan 07 Tibs
25 Sep 06 Stration
18 Jan 06 Small.KI
12 Sep 05 Bagle.CS
17 Aug 05 Zotob.B
08 Jun 05 Mytob
17 Feb 05 MyDoom.AQ
26 Jul 04 MyDoom.L
25 Mar 04 Netsky.P
Low risk
05 Mar 07 Viking.GT
27 Jan 06 Feebs
16 Jan 05 MyDoom.AH
22 Apr 04 SDBot
30 Mar 04 Netsky.Q
Latest virus definition file published
2008-12-01
Norman is one of the world’s leading companies within the field of data security. With products for antivirus (virus control), personal firewall, antispam, and encryption, the company plays an important role in the data industry.