Product: Norman Security Suite, Norman Virus Control
Module: NVCOD
Operating system(s): Windows 2000, Windows XP, Windows Vista
Date published: 13 December 2007
Date updated: n/a

Problem description

When starting a manual virus scan the scan Windows stops responding for several seconds before the actual scanning starts.

Problem solution

When starting a manual scan, the scanner engine is initialized and the virus definition files are loaded into memory. This operation will take several seconds, and the scan window might appear to be hanging. We will in the near future release an update that solves this by using a different approach to memory management.