These options are no longer available in NVC. The About option is replaced by the Update status entry in the Norman menu. You will find version information and information about what time the installation was last updated when you select this option.
The Active component option has been replaced by a more intelligent tray icon (‘N’). The tray icon will for example display indicators if components are not running in accordance with your configuration, or if you have stopped core modules like the On-access scanner.
| Symbol | Possible explanations | Recommended actions | |
Yellow triangle with exclamation mark | The On access scanner is not running | Right-click the N tray icon, select Configuration editor and make sure that On-access scanner is selected in the Component module below Norman Virus Control, on both the tabs Start and Install | |
| Scanner engine out of date | Right-click the N tray icon and select Internet Update. Make sure that your firewall doesn’t block the update client Niu.exe. If this fails, select Configuration Editor from the tray icon menu, go to the tab Internet and make sure that your configuration corresponds with your type of Internet connection -> Manual only if you update manually, Daily on dial-up if you update through a modem connection, or On direct connection at specified times if you update on a broadband/xDSL connection | ||
| A computer restart is needed to complete an update | Restart your computer | ||
| Red circle with white cross | The installation is not behaving according to the configuration | You will most likely solve the problem by running Delnvc5, a program that resides within the folder ...\Norman\Nvc\Bin. Select Repair and wait a few minutes while the program manager refreshes your installation | |
| Cog | The installation is being updated automatically in the background | You should not restart your computer or try to interact with the tray icon menu while this symbol is visible |