Single / Home Users
Webshop Customer Service
If you purchased via the Norman Webshop and are in need of technical support or customer service for order issues, please look up your order number or go to www.findmyorder.com prior to clicking here.
Technical Support
Norman Data Defense Systems provides a number of free online support services for its customers. Please select the top menu item Support.
If you are unable to resolve your problem using these services, please email support@norman.com with a description of the problem and we will respond to you as soon as we can.
Phone support is available for $20 per incident via Visa, MasterCard, or American Express at 888 GO NORMAN (888 466 6762).
Renewals
If you would like to renew via the webshop, please look up your authentication key, then click here.
Business
Office Hours
Our office hours are 8:30 AM to 5:30 PM Eastern time.
Technical Support
Norman Data Defense Systems provides a number of free online support services for its customers. Please select the top menu item Support.
If you are unable to resolve your problem using these services, please email support@norman.com with a description of the problem and we will respond to you as soon as we can.
Phone support for customers with less than five licenses is available for $20 per incident via Visa, MasterCard, or American Express at 888 GO NORMAN (888 466 6762).
Technical help via phone at 888 GO NORMAN (888 466 6762) is available to business customers with five licenses or more and to our partners until 7:00 PM Eastern time.
Partner
The PartnerWeb portal is a valuable resource for partner support. If you do not have a userid and password, please email reseller@norman.com.
To place orders online visit www.normanorders.com. If you need login credentials, please email bookit@norman.com.
For accounting and administrative issues, please email accounting@norman.com.
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Support form Norman SandBox products |
