Unable to mount vault notification

Problembeskrivelse

Unable to mount vault notification

 

Løsning på problemet

Norman Securebox imports Vaults by creating an encrypted virtual drive in Windows Explorer or on the Mac OSX Desktop. This means that the local image file which contains all data will be mounted in your OS. When something goes wrong during this mounting procedure, the SecureBox notification pop-up window will show.

Possible Solutions:

  • Pausing your virusscanner
  • Reinstalling SecureBox over your current installation (will reinstall the drivers which mount your local data file)
  • Attaching the external storage drive where your data file is stored on
  • When installing SecureBox on Mac OSX, be sure to install and run it from the administrator accoun


Date Published: 2013.08.30   Opdatere dato: 2013.08.30