Using an MSI installer generated on the Endpoint Manager to install Endpoint Protection to a client fails with the following error message:
An unexpected error occured in Norman Program Manager.
Module: c:\program files\norman\npm\bin\zanda.exe
Error code: 0x0015002a
An update was released Monday 28 January that introduced this problem to users of Norman Endpoint Manager 9.0x (right click the N-icon and choose “Update status” to find the version number). The problem will only occur when using an MSI installer generated on the NEM server. We are currently investigating the issue, and aim to release a fix shortly.
Until a fix has been released, the following workaround can be used to install Endpoint Protection to new clients:
This article will be updated as soon as the fix has been released.
Update 31 January 2013 15:23 CET: An update has been released that will solve this problem. Please run Internet Update on your Endpoint Manager server to download and install the update.