Virus Scanner - Verbose Scanning & Log File Submission

Descripción del problema

My Virus scanner is stopping/crashing mid way through a scan. What can I do to resolve this?

Solución del problema

There can be multiple causes to these errors. In the majority of cases you will need to submit a verbose scan log to Norman technical support. This will allow them to see exactly where the error is occurring and what the scanner is doing. The attached guide will take you through the process of enabling verbose scanning and how to prepare the log file for submission.


Fecha de publicación:: 2010.03.03   Fecha de actualización: 2012.12.07