I have updated my installation of my Norman product, but still the application says the scanner engine is not up to date

Description du problème

The error message:

The scanner engine is not up to date

persists even if the Norman application is updated.

Solution du problème

This problem often occurs if the date on the computer is wrong. Check your computer's date and, if wrong, adjust it to the correct date. In most cases, this will fix the problem.

Also, make sure that you have in fact updated your application (right-click on the Norman-icon at the bottom right of the screen and select "Check for updates"or "Internet update").

If you are still experiencing the same error message after this, please contact Norman Support.



Date de publication:: 2012.12.17   Date de mise à jour: 2012.12.17