Nvcod.exe encountered a problem and needs to close

Description du problème

When running a manual or scheduled scan, the scanner crashes with the following error message:

"Nvcod.exe encountered a problem and needs to close"

Solution du problème

The crash will happen after the scan has completed, so this is not a critical issue. We are working on a solution, and a fix will be released through Internet Update soon.

For now, the problem can be worked around by going into Settings and turn off "Help improve product"

Update 23/10/13: A fix that should solve this problem has been released through Internet Update. If you are still experiencing this issue, please report it to your local Norman support department.



Date de publication:: 2013.10.23   Date de mise à jour: 2013.10.23