The unresolved items in the scan log may be:
Norman Safeground AS keeps a log of all important actions, status changes and other critical messages related to its activity. To access this information, follow these steps:
Norman Antivirus for Mac can update only through proxy servers that do not require authentication. You do not have to configure any program settings.
If you connect to the Internet through a proxy server that requires authentication, you must switch to a direct Internet connection regularly in order to obtain malware signature updates.