Support
System messages
All systems are running as normal.
10 most important issues
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1.
Norman products and Windows 7
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2.
I have problems with my Norman antivirus software. What can I do to fix it?
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3.
I have updated my installation of my Norman product, but still the application says the scanner engine is not up to date
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4.
An application is blocked by the firewall, how can I change that?
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5.
"Invalid license key: Wrong OEM code" error message when installing
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6.
Error message when starting Norman Ad-Aware
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7.
How do I successfullly remove viruses/malware with Norman's antivirus software?
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8.
Requested component files are either non-existing or inconsistent with your authentication key
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9.
Potential false postive virus alarm
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10.
How to copy the authentication key into the Norman Security Suite installation program
10 most important issues
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1.
Norman Endpoint Manager management console is sluggish and unresponsive
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2.
Missing entries under Products and/or Policies
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3.
Norman products and Windows 7
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4.
Norman Virus Control causes reduced network performance for some client-server applications
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5.
NVCOAS.EXE is using too much CPU power and interferes noticeably with other applications/work
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6.
Potential false postive virus alarm
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7.
"Invalid license key: Wrong OEM code" error message when installing
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8.
The Norman Endpoint Manager server is "dead"
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9.
Problems with VPN clients on computers running Norman Endpoint Protection
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10.
How do I migrate my clients from Norman Virus Control to Norman Endpoint Protection
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