Needed version of NDLG.dll not present. Make sure Cats Claw is properly installed
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Date published: 2011-05-31 Date updated: 2011-06-23
Product:
Endpoint Protection
Module(s):
Automatic scanner
Problem description
After upgrading to Norman Endpoint Protection 8.1, I get this error message at every system startup.
Problem solution
There are two known scenarios where this problem will occur.
Scenario 1: Local language version of both Norman Endpoint Manager and Norman Endpoint Protection has been installed on all clients in the network.
Solution: You should never install both Norman Endpoint Manager and Norman Endpoint Protection on all clients in a network. Norman Endpoint Manager is the management console, and should only
be installed on one machine. If you have installed both on all clients, please uninstall, and reinstall Antivirus only.
Scenario 2: You have installed a local language version of Norman Endpoint Manager, and distributed a local language version of Norman Endpoint Protection to all clients in your network. After initial installation you have deselected
the local language under Products|Languages.
Solution: In the Norman Endpoint Manager console, please select the local language under Products|Languages. Run Internet Update, and wait until the local language components has been distributed to all clients.
