Proactive IT Security
Zanda.exe is using 100% CPU on MS Terminal-servers
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Date published: 2011-09-01 Date updated: 2012-01-09
Product:
Endpoint Protection
Problem description
After upgrading to Norman Endpoint Protection 8.1, Zanda.exe uses 100% CPU on Terminal-servers
Problem solution
In 8.10 zlh.exe (Norman-icon in tray) is shown for all users on a Terminal-server, after a while with many users logged in we have discovered that Zanda.exe sometimes shows high CPU usage.
The solution is either to download the patch below or add "zlh -unload" in a logon script so that Zlh.exe is not loaded and the problem will not appear.
The patch installs a new zlh.exe which will only load itself if the user is an Domain Administrator or logging on using local console.
NB! The patch requires a reboot.
| Usage | Title | Comment |
|---|---|---|
| Software | Fix20110824.exe | 18MB |
