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Internet Explorer unable to connect to the Internet

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Veröffentlicht am: 2008-10-22       Aktualisiert am: 2009-08-28

Operations System(s):
Windows XP 32 bits
Windows Vista 32 bits
Windows 2000

Problembeschreibung

Whenever an application that connects to the Internet is changed, Norman Personal Firewall will ask to confirm if you have updated or changed the application in question. This is a security measure to prevent malicious programs from connecting to the Internet from your computer.

During the last few months, Microsoft has released several updates to Internet Explorer. As a result, Norman Personal Firewall will ask the user whether he/she still wants to permit Internet Explorer to access the Internet.

If the user deny this request, Internet Explorer will lose internet access.

Problemlösung

You will have to edit the firewall rule for Internet Explorer, and change it from deny to allow.

  1. Right click the Norman tray icon (N-icon), choose Norman Security Suite
  2. Click on Personal Firewall
  3. Click on Configure
  4. Click on Rule Editor

Inexperienced user

  1. Select I want to change or delete an existing rule.
  2. Locate the rule that refers to Internet Explorer and select it. Click Next.
  3. Change it from deny to allow. Click Finish.

Experienced user

  1. Locate the rule that refers to Internet Explorer and select it. Click Edit.
  2. Find the field Action og change it from Deny to Allow.
  3. Click OK and then Close