Proactive IT Security
 

Could not find the file instmsi30.exe

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Date published: 2008-01-31       Date updated: 2011-01-17

Product:
Endpoint Protection

Module(s):
Installation, Distribution, Upgrade

Operations System(s):
Windows XP 32 bits
Windows Vista 32 bits
Windows 2000

Problem description

When trying to install Norman Security Suite, the installation fails with the following error message:

1155: Could not find the file instmsi30.exe
 

Problem solution

The Norman Security Suite installation program requires that Windows Installer 3.0 is installed on your system. Please run Windows Update to ensure that your system is up to date.