Could not find the file instmsi30.exe
Date published:
2008-01-31
Date updated:
2008-12-15
Product:
Norman Endpoint Protection, Norman Endpoint Protection, Norman Security Suite
Module:
Installation, Distribution, Upgrade
Operating system:
Windows XP 32 bits, Windows Vista 32 bits, Windows 2000
Problem description
When trying to install Norman Security Suite, the installation fails with the following error message:
1155: Could not find the file instmsi30.exe
Problem solution
The Norman Security Suite installation program requires that Windows Installer 3.0 is installed on your system. Please run Windows Update to ensure that your system is up to date.
Relevant products
Norman Endpoint Protection (Enterprise)Norman Endpoint Protection (SMB)
Norman Security Suite (Home)