Proactive IT Security
Viruses not detected on Mailsweeper version 5 installations
Search Support Articles
Date published: 2004-12-15 Date updated: 2011-01-17
Product:
Virus Control for MIMEsweeper
Module(s):
Internet protection
Operations System(s):
Windows 2000
Windows 2003 Server
Problem description
I have installed NVC for Mimesweeper, created a content scanner scenario and restarted the Mailsweeper Infrastructure service. Still no viruses are detected.
Problem solution
We have seen this problem on installations where the configuration is not replicated correctly between Mailsweeper’s client- and server directory.
Make sure that you click the save button in the Mailsweeper Policy Editor when configuration changes are done. Otherwise the installation may give you the impression that changes are saved successfully even when they are not.
