NDesk error messages
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Date published: 2004-01-23 Date updated: 2011-01-17
Product:
Endpoint Protection
Module(s):
Installation, Distribution, Upgrade
Operations System(s):
Windows XP 32 bits
Windows Vista 32 bits
Windows 2000
Windows NT
Windows 2003 Server
Problem description
I need to know more about the error messages from NDesk.
Problem solution
Error decompressing install file
This error will occur when trying to distribute a new version of NVC with an old version of NDesk. Download and install the Administration tools for the latest version of NVC to fix the problem.
Invalid server/share
This error will occur if the path you have submitted in the Distribution source field does not exist, or if you have not shared the distribution source folder and applied sufficient permissions.
An undefined error has occurred
This error may have several explanations:
- You may only use NDesk for push-based distribution to computers running Windows NT4/2000/XP/2003. However, you may also monitor and operate installations on Windows 95/98/Me, where the initial distribution is done through the SelfxWiz installation tool. These installations will appear on NDesk’s Installations tab just as the others, but you will get the error message above if you select Install Zanda from the right-click menu and check the Overwrite existing installations option.
- The user running NDesk cannot access the remote target machine’s registry (...SoftwareMicrosoftWindows NTCurrentVersion)
- You have checked the "overwrite existing" checkbox, but removing the existing Zanda service fails for some reason. This is always accompanied by a Norman error dialog.
The specified user cannot be used by Zanda to fetch files from the distribution server. Please check for typing errors and or the user credentials on the distribution server
This error message will appear if you have misspelled or used incorrect syntax for account or password in NDesk's Install Zanda dialogue. When this problem occurs, you should check that the information is correct both in your Default.ndf configuration file's LAN/WAN tab and in the Install Zanda dialogue before moving on with the installation.
The procedure entry point_NvcOemGetResourceIds@4 could not be located in the dynamic link library noemrc.dll
Earlier versions of the Administration tools may not be compatible with the current release of Norman Virus Control. After upgrading NVC to a new version, you should therefore download and install the latest Administration tools available.
Note that the Administration tools as off NVC v5.8 are residing within the ...\Norman\Bin folder, and not in ...\Norman\Nvc\Bin as in previous versions.
Error message "File not found" from NDesk after installing/upgrading to NVC v5.82
Module: NDesk.exe
Location: NVCDesk.cpp(148)
Time stamp: Aug 30 2006
Error code: 00000002
Error text: File not found
This error affects NVC the first release-build of NVC v5.82. To solve the problem, download and install the latest version of the Administration tools for Norman Virus Control.
| Usage | Title | Comment |
|---|---|---|
| Norman Administration Tools (NDesk, NIUcf, SelfXWiz) |
