Proactive IT security

Error messages from CCLAW, NVCOA, NVCOD, ZANDA or ZLH after installation/update

Date published: 2004-01-23
Date updated: 2009-05-29
Product: Norman Antivirus & Antispyware, Norman Endpoint Protection, Norman Endpoint Protection, Norman Security Suite, Norman Virus Control, Norman Virus Control, Norman Virus Control single user
Module: Internet update, Installation, Distribution, Upgrade
Operating system: Windows XP 32 bits, Windows Vista 32 bits, Windows 2000, Windows XP 64 bits, Windows Vista 64 bits, Windows 95/98/Me, Windows NT, Windows 2003 Server

Problem description

After installation or update of the Norman product you receive error messages from CCLAW, NSESVC, NVCOA, NVCOD, ZANDA or ZLH.

Problem solution

Repairing the installation will usually solve the problem. See the article below for more information.

Also check that the machine with the error message meets the system requirements for the Norman product.

Type Title Comment Usage
I have problems with my Norman antivirus software. What can I do to fix it?