Proactive IT Security
I get the error message "Cannot connect to product server" - how do I solve this?
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Date published: 2005-04-11 Date updated: 2011-01-17
Product:
Endpoint Protection
Module(s):
Internet update
Operations System(s):
Windows XP 32 bits
Windows Vista 32 bits
Windows 2000
Linux
Windows XP 64 bits
Windows Vista 64 bits
Windows 95/98/Me
Windows NT
Novell Netware
Windows 2003 Server
Problem description
When running Internet Update (NIU) the following error message occurs
Internet Update:
Cannot connect to product server:
'servername'
WinSock error 10022 WSAEINVAL
An invalid argument was supplied
Problem solution
A firewall is probably limiting NIU.EXE’s (the Internet Update client) access to the Internet. Make sure that NIU.EXE has outgoing http access on port 80 to all addresses.
| Usage | Title | Comment |
|---|---|---|
| Cannot connect to validation server |
