Proactive IT Security
Push installation to a client - Norman tray icon missing / faulty on the client
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Date published: 2009-05-07 Date updated: 2011-01-14
Product:
Endpoint Protection
Module(s):
Installation, Distribution, Upgrade
Operations System(s):
Windows XP 32 bits
Windows Vista 32 bits
Windows 2000
Windows XP 64 bits
Windows Vista 64 bits
Windows 2003 Server
Problem description
When you push install from Endpoint Manager console (NEM) to a client in your network the client may not show Norman tray icon. Alternatively the tray icon may have problems showing its menu correctly.
Problem solution
To solve this issue please restart the client machine.
This should have no impact on whether the client is managed or not - it is just an issue connected to the user context in which push installation is started.
