Proactive IT Security
 

You receive a configuration error message from the NIU validation server

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Date published: 2009-06-08       Date updated: 2011-01-14

Product:
Endpoint Protection

Module(s):
Internet update, Installation, Distribution, Upgrade

Operations System(s):
Windows XP 32 bits
Windows Vista 32 bits
Windows 2000
Windows XP 64 bits
Windows Vista 64 bits
Windows 2003 Server

Problem description

The configuration error message from Norman Internet Update server occurs if you installed Norman Endpoint Protection with the default Complete option.

All language versions were then installed and NIU cannot handle the download.

Problem solution

  1. In Endpoint Manager, go to Products > Languages and deselect all language versions that you don't need.
  2. Click Save.
  3. Run Internet Update manually (right-click the Norman icon in the system tray).