Proactive IT Security
 

Missing entries under Products and/or Policies

Search Support Articles

SEARCH Advanced Search

Date published: 2009-12-18       Date updated: 2011-01-14

Product:
Endpoint Protection

Operations System(s):
Windows 2000
Windows 2003 Server
Windows 2008 Server

Problem description

There are missing entries under the Products settings in the NEM console and/or missing configuration options in all Policies.

Problem solution

  1. Navigate to the Products page in the NEM console
  2. Select all products 
  3. Select "Scheduled update" for all products
  4. Click Save
  5. Click "Update selected products".
  6. Restart the NEM console