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Virus Scanner - Verbose Scanning & Log File Submission
Supportartikel suchen
Veröffentlicht am: 2010-03-03
Operations System(s):
Windows XP 32 bits
Windows Vista 32 bits
Windows XP 64 bits
Windows Vista 64 bits
Windows 7
Problembeschreibung
My Virus scanner is stopping/crashing mid way through a scan. What can I do to resolve this?
Problemlösung
There can be multiple causes to these errors. In the majority of cases you will need to submit a verbose scan log to Norman technical support. This will allow them to see exactly where the error is occurring and what the scanner is doing. The attached guide will take you through the process of enabling verbose scanning and how to prepare the log file for submission.
| Verwendung | Titel | Kommentar |
|---|---|---|
| Benutzerhandbuch | Verbose_Log_&_Comp.pdf |